Items that are purchased as a pre-order are expected to ship by the product's official release date.

Any pre-order items will not be subject to cancellation by The Next Level Games for reasons of inventory issues or market price fluctuation.

In the event that an order does need to be delayed for any reason, The Next Level Games will contact you and ship your order as soon as possible.

Returns on pre-ordered items are not accepted unless they are defective, damaged, or incorrect.

All purchases in an order will be shipped together. We advise different orders for products with different release dates.